Contact form

SEND US AN EMAIL

KAPIKEY — HELP & SUPPORT

Yes. All orders are processed through Shopify’s encrypted and secure
checkout system to ensure your information is protected at every step.

We accept all major credit cards, PayPal, Apple Pay, and Shop Pay Installments.

If you didn’t receive a confirmation email, the order likely didn’t
complete. Any “pending” charge you see is temporary and will usually
clear within 48 hours, depending on your bank.

Orders can be cancelled within 5 minutes of placing them using the confirmation page.
After 5 minutes, please contact support immediately. We’ll do everything
we can, but because we ship quickly, cancellation is not always
guaranteed. If your order has already shipped, you may request a return
once it arrives.

Address updates are time-sensitive. Contact us as soon as possible, and we will attempt to update your order before it is shipped.

Yes! You can find more detailed information and additional FAQs on our main FAQ page.
👉 Visit Full FAQ Page

CONTACT US

Phone:
762-409-9897

Email: 
support@kapikey.com

Want to talk to a live agent, call us!
(M-F 9AM-5PM ET):

+1-762-409-9897

Address:
4 Annie Ct Ft Mitchell AL, 36856